> For the complete documentation index, see [llms.txt](https://docs.productwiz.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.productwiz.io/variant-image-wizard/faq/general.md).

# General

{% hint style="warning" %}
If your question is not answered, please write us at <support-rio@productwiz.io> and we will help you out!
{% endhint %}

## Change my product gallery's settings?

{% hint style="info" %}
i. Visit Variant Image Wizard main app page
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M9yEaVtmPDwYRt4Q1P2%2F-M9yGIlO6LxIq2DCDri5%2FScreenshot%20from%202020-06-16%2013-53-18.png?alt=media\&token=500bc651-ef71-4a53-9121-25ac1c2dc266)

{% hint style="info" %}
ii. Press the **Getting Started** button under the Reinstall & Settings title
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M9yN-H9Y8hjAvVuEpoE%2F-M9yNfcjO5pX9xDoyvXv%2FScreenshot%20from%202020-06-16%2014-26-08.png?alt=media\&token=7c353b93-b1fd-485a-b85a-aec849718f77)

{% hint style="info" %}
iii. Select the theme you'd like to change the product gallery settings for. Then, hit **Next**.
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M9ydUqptzGA-BUChJTb%2F-M9yddiPMGa4snwSzoFf%2FScreenshot%20from%202020-06-16%2015-40-22.png?alt=media\&token=ca8e3745-ec5f-446f-aa8e-c9dc652184e7)

{% hint style="info" %}
iv. Configure your product gallery's settings. Once satisfied, hit **Next**.
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-MCSLbkUc6EEwpaE75oV%2F-MCSU8TlMS0vugb40EBC%2FScreenshot%20from%202020-07-17%2011-55-05.png?alt=media\&token=da01decc-a68b-483e-9daa-7788ef7cafb2)

{% hint style="info" %}
v. Hit the **Reinstall** button to update your theme with your newly selected settings. You will **not** lose any configured variant images, videos, and models.
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M9ydf8v6VJqMGS_7nvS%2F-M9ydqilBMg6iZQ3AIGu%2FScreenshot%20from%202020-06-16%2015-42-11.png?alt=media\&token=b9820953-be10-4043-853e-374c509e9fe6)

## Globally disable the app?&#x20;

{% hint style="info" %}
i. Visit Variant Image Wizard main app page
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-MCSLbkUc6EEwpaE75oV%2F-MCSSQpryMqCZtwhuDJ6%2FScreenshot%20from%202020-07-17%2011-47-33.png?alt=media\&token=1ed52a6a-d33e-4ebd-9299-966b374d808f)

{% hint style="info" %}
ii. Disable the app by toggling the switch to disabled
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M53Sv2r4wF-qgr06idO%2F-M53ZLn9xPjOVsgRdFCW%2Fmaster-app-disable.gif?alt=media\&token=8557e63e-df23-447e-b41b-7126881b0a13)

## How do I install the app?

{% hint style="info" %}
Follow the first step in the Getting Started guide: [**1. Installing the app**](/variant-image-wizard/getting-started.md#1-installing-the-app)&#x20;

* If it is your time installing the app, select the **1st time installing** tab
* If you are reinstalling the app, select the **Reinstalling on a theme** tab
* Finally, if you are wanting to install the app on another theme, select the **Installing on a new theme**
  {% endhint %}

## How do I install the app on a new theme?

{% hint style="info" %}
Follow the first step in the Getting Started guide: [**1. Installing the app**](/variant-image-wizard/getting-started.md#1-installing-the-app)**.** Select the [**Installing on a new theme**](/variant-image-wizard/getting-started.md#1-install-the-app) tab when you're there.
{% endhint %}

## How do I remove the app? <a href="#how-do-i-remove-the-app" id="how-do-i-remove-the-app"></a>

{% hint style="info" %}
i. Visit Variant Image Wizard main app page
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-MCSLbkUc6EEwpaE75oV%2F-MCSSQpryMqCZtwhuDJ6%2FScreenshot%20from%202020-07-17%2011-47-33.png?alt=media\&token=1ed52a6a-d33e-4ebd-9299-966b374d808f)

{% hint style="info" %}
ii. Press the **Get Started** button under the Remove title
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M6GGfourgk_q8nH3l9a%2F-M6GLhoKznTDwXxnwe-a%2FScreenshot%20from%202020-05-01%2013-48-30.png?alt=media\&token=851f80d1-736f-4dff-b8eb-57fc67324468)

{% hint style="info" %}
iii. Simply follow the directions the Removal Instructions lay out
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-MCSLbkUc6EEwpaE75oV%2F-MCSUpUkapEPo3My_trH%2FScreenshot%20from%202020-07-17%2011-57-58.png?alt=media\&token=9be10be9-0812-4560-88fd-0244f5e9dd7c)

{% hint style="warning" %}
If you want to completely remove the app, ensure that you remove the app from all of the themes you've installed it on.
{% endhint %}

## What themes do you support?

{% hint style="info" %}
We currently support all of the Shopify free themes and also the most popular premium/paid themes. If your theme is not currently supported, please contact us at <support-rio@productwiz.io>. We'll add support within 24 hours!
{% endhint %}

![](https://2457941093-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M2p2b4lcOs_1oEEKzic%2F-M36j8ByMy0OKSZVod5N%2F-M36q3FJUQVyDDU-OASZ%2Fdisable-product.gif?alt=media\&token=08615d2a-605b-4a9a-b4ab-f51786622c25)
