General

If your question is not answered, please write us at support-rio@productwiz.io and we will help you out!

Change my product gallery's settings?

i. Visit Variant Image Wizard main app page

ii. Press the Getting Started button under the Reinstall & Settings title

iii. Select the theme you'd like to change the product gallery settings for. Then, hit Next.

iv. Configure your product gallery's settings. Once satisfied, hit Next.

v. Hit the Reinstall button to update your theme with your newly selected settings. You will not lose any configured variant images, videos, and models.

Globally disable the app?

i. Visit Variant Image Wizard main app page

ii. Disable the app by toggling the switch to disabled

How do I install the app?

Follow the first step in the Getting Started guide: 1. Installing the app

  • If it is your time installing the app, select the First time installing tab

  • If you are reinstalling the app, select the Reinstalling on a theme tab

  • Finally, if you are wanting to install the app on another theme, select the Reinstalling on a new theme

How do I install the app on a new theme?

Follow the first step in the Getting Started guide: 1. Installing the app. Select the Installing on a new theme tab when you're there.

How do I remove the app?

i. Visit Variant Image Wizard main app page

ii. Press the Get Started button under the Remove title

iii. Simply follow the directions the Removal Instructions lay out

If you want to completely remove the app, ensure that you remove the app from all of the themes you've installed it on.

What themes do you support?

We currently support all of the Shopify free themes and also the most popular premium/paid themes. If your theme is not currently supported, please contact us at support-rio@productwiz.io. We'll add support within 1-2 business days!