# Product Configuration {% hint style="warning" %} If your question is not answered, please write us at and we will help you out! {% endhint %} ## Reorder a product variant's media? {% hint style="info" %} Press down on the media item that you want to move for at least 3 seconds. While holding down on the media item, move it into the desired location. Release your mouse or finger for changes to take effect. {% endhint %} ![](/files/-MHajxwEypkrWDjLZfvn) ## Bulk remove media from multiple variants? {% hint style="info" %} Select the variant(s) you'd like to remove media (images/videos/models) from. Then, click on the **Garbage bin** icon button located on the top right. Finally, **Confirm** the removal in the dialog presented. {% endhint %} {% embed url="" %} ## Configure a product with one or no variants? {% hint style="warning" %} If you installed the app on your theme prior to July 13, 2020, you will have to reinstall the app on your theme. To learn how to do this, visit the [first step](/variant-image-wizard/getting-started.md#1-installing-the-app) in the [**Getting Started**](/variant-image-wizard/getting-started.md#1-installing-the-app) guide, and then click on the **Reinstalling on a theme** tab. If you installed the app after July 13, 2020, you will automatically have support for adding images, videos, and/or models to a product with only one variant. {% endhint %} {% hint style="info" %} Configuring a product with only one variant is **exactly the same workflow** as configuring a product with more than one variant. All [**product media**](https://help.shopify.com/en/manual/products/product-media) you want to showcase for the product need to be added to the variant titled **Default Title**. {% endhint %} ![](/files/-MWaeQeWmKrXXO--IIsN) ## What happens when I don't select any images, videos, and/or models for a particular product variant? {% hint style="info" %} By default, if a variant has no images, videos, and/or models, **all** [**product media**](https://help.shopify.com/en/manual/products/product-media) **will be displayed for that variant.** {% endhint %} ![](/files/-MV3I-zo1xhujPqPhcpl) {% hint style="info" %} In the above screenshot, a **Dark Blue / Small** Jumpsuit will show all of the product's media as shown below. You can find all of the product's media by visiting its [**Product details**](https://help.shopify.com/en/manual/products/details) page. {% endhint %} ![](/files/-MV3I3cTvczpn2tAzTFY) ## Disable a particular product? {% hint style="info" %} Open **All products** found in the Shopify Admin panel and select the product you'd like to disable Variant Image Wizard. Then, click on **More actions**, followed by **Edit Variant Images**. Finally, **toggle** the **Variant Images** switch located on the top right to disabled. {% endhint %} {% embed url="" %} ![](/files/-M36q3FJUQVyDDU-OASZ) ## Where are my images, videos, and/or models uploaded to? {% hint style="info" %} Your images are uploaded to your [Product's media](https://help.shopify.com/en/manual/products/product-media). You can view them in your [**Product's detail page**](https://help.shopify.com/en/manual/products/details). {% endhint %} ## Do you support media other than images? {% hint style="info" %} Yes! We also support videos (including YouTube) and models. {% endhint %} {% hint style="warning" %} If you installed the app on your theme prior to August 19, 2020, you will have to reinstall the app on your theme to enable videos and models. To learn how to do this, visit the [first step](/variant-image-wizard/getting-started.md#1-installing-the-app) in the [**Getting Started**](/variant-image-wizard/getting-started.md#1-installing-the-app) guide, and then click on the **Reinstalling on a theme** tab. If you installed the app after August 19, 2020, you will automatically have support videos and models. {% endhint %} ## Are there any limitations to this app? {% hint style="info" %} Currently, we do not support adding images, videos, and/or models to a particular product if your [product media](https://help.shopify.com/en/manual/products/product-media) is in excess of 250 items. If you are running against this constraint, please write us at letting use know — we will work with you to resolve this issue. {% endhint %} ## How do I crop an image? {% hint style="info" %} Open up the [**Product's detail page**](https://help.shopify.com/en/manual/products/details) of the product that contains the image that you want to crop. Open up that image and then follow [**this cropping guide.**](https://help.shopify.com/en/manual/productivity-tools/image-editor#crop-an-image) {% endhint %} ## How do I change an image, video or model's alt text (description)? {% embed url="" %} ## Why can't I upload media using the Shopify Mobile App? {% hint style="info" %} The Shopify Mobile App currently does not support the ability to open the system's file dialog for apps. Please use your device's browser, or your desktop. You'll be able to upload files there! {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.productwiz.io/variant-image-wizard/faq/product-configuration.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.